Texas Licensed Communication Assistant

Job Summary

A company is looking for a Call Center Representative | Communication Assistant.

Key Responsibilities

• Facilitate phone calls between deaf or hard of hearing individuals and hearing individuals
• Relay telephone calls accurately and efficiently using communication software
• Adapt to varying schedules influenced by call volume fluctuations

Required Qualifications

• Minimum of a High School Diploma or equivalent
• Must be 18 years of age or older
• Ability to type at 60 words per minute with minimal errors
• Excellent customer service experience and a calm demeanor
• Must pass skill assessments administered by a local recruiter