Texas Licensed Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative - Work From Home Texas.

Key Responsibilities

• Handle customer service inquiries and problems via telephone, internet, or written correspondence
• Engage, consult, and educate members about their unique needs and Aetna plans
• Document and track contacts with members, providers, and plan sponsors while ensuring compliance with regulatory guidelines

Required Qualifications

• 1+ years of customer service experience within a call center
• Must have high-speed internet with consistent speeds above 25mbps
• Willingness to work Monday - Friday, 8a-5p CST
• High School Diploma or GED equivalent