Texas Licensed Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Provide customer support via phone, email, and correspondence regarding policy coverage and claims
• Process policyholder requests and maintain department standards for call management
• Review and maintain procedures related to policy information

Required Qualifications

• High school diploma or equivalent required; some college preferred
• At least one year of office experience preferred, with telecommunications experience as a plus
• Knowledge of life and health insurance operations is desired
• Customer service experience with strong phone skills
• Basic PC skills and ability to type at least 30 WPM