Texas Licensed Customer Service Representative

Job Summary

Working remotely as a Texas Licensed Customer Service Representative, the part-time position will handle incoming calls, research customer inquiries, and document call details while ensuring a compassionate and professional service experience.

Key responsibilities

• Handle incoming calls promptly and professionally
• Research and provide effective resolutions to customer inquiries
• Accurately document call details and meet team goals for quality and customer satisfaction

Required qualifications

• High School Diploma or equivalent
• At least 1 year of experience in a call center environment
• Reliable attendance with no absences in the first 90 days
• Typing speed of at least 25 WPM
• Previous healthcare experience is a plus