Texas Licensed Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative - Insurance Annuities.

Key Responsibilities

• Respond to customer inquiries via telephone or email, providing high-quality service regarding insurance and financial service products
• Research and address questions related to policy provisions, application discrepancies, and processing delays
• Educate Financial Service Representatives on market requirements and annuity products

Required Qualifications

• High School diploma
• 1-2 years of customer service experience
• Must obtain FINRA Series 6 license within 90 days of hire
• Outstanding customer service skills and dedication to exceptional care
• Solid time management skills and ability to multitask in a fast-paced environment