Texas Licensed Desk Side Administrator
Job Summary
Providing deskside and remote support, the full-time Texas Licensed Desk Side Administrator will manage device deployment, incident resolution, and asset handling to ensure seamless operations for clinicians and business users.
Key Responsibilities
- Provide deskside and remote support for Windows and Apple laptops/desktops
- Troubleshoot and resolve issues related to Google Workspace, O365, and collaboration tools
- Perform device imaging, staging, deployment, and post-deployment validation
Required Qualifications
- 2-3 years of experience in deskside or field support
- Strong knowledge of Windows 10/11 and basic Mac support
- Experience with ServiceNow or similar ticketing systems
- Working knowledge of networking basics (TCP/IP, Wi-Fi, VPN)
- Certification in a relevant field (e.g., HVAC, electrical)
Complete Job Description
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