Texas Licensed Dispatcher
Job Summary
To ensure safe and efficient transportation operations, the full-time Texas Licensed Dispatcher will manage the day-to-day routing of third-party transportation vendors and trip operations while working from home.
Key responsibilities
- Assign and organize same-day and urgent trips to third-party transportation providers to optimize fleet performance
- Monitor on-road service quality and on-time performance, providing assistance and feedback to transportation providers and leadership
- Document and report issues related to trip performance, including no-shows and delays, while maintaining effective communication with providers
Required qualifications
- High School Diploma or G.E.D
- Must reside in an approved state
- 1+ year of call center experience
- 6+ months of customer service experience
- Preferred: 2+ years in transportation routing, dispatching, and scheduling expertise
Complete Job Description
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