Texas Licensed Healthcare Customer Service
Job Summary
Dedicated and customer-focused, the remote Texas Licensed Healthcare Customer Service Representative will provide excellent patient support, verify patient information, and assist with prescription benefits while working full-time in a fast-paced environment.
Key responsibilities
- Provide excellent customer service and patient support via inbound and outbound calls
- Verify patient information and gather billing and medical details
- Operate according to the guidelines of the Federal Health Care Program
Required qualifications
- Minimum of 1 year of recent call center experience
- Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
- High school diploma or equivalent
- Must reside in Texas
- High-speed internet with a wired connection is mandatory
Complete Job Description
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