Texas Licensed LVN/LPN

Job Summary

To support a centralized clinical call center, the full-time Texas Licensed LVN/LPN will manage a high volume of inbound and outbound patient interactions, triage alerts, and provide timely health interventions while working remotely.

Key Responsibilities

• Manage inbound and outbound telephonic patient interactions, conducting 70 to 90 calls per day
• Monitor and respond to Remote Patient Monitoring (RPM) alerts in real time, escalating concerns as necessary
• Collaborate with providers to coordinate effective patient care and perform monthly wellness assessments

Required Qualifications

• Active compact LVN/LPN license required
• Proficient with computers, EMRs, and telehealth tools
• Demonstrated AI fluency, actively using tools like Claude or ChatGPT in daily work
• Ability to work in a fast-paced, high-volume call center environment
• Comfort with performance-based metrics and accountability to targets