Texas Licensed Patient Access Manager

Job Summary

A company is looking for a Senior Manager Patient Access to oversee daily operations of the Patient Engagement Center and ensure high levels of customer service.

Key Responsibilities

• Administer daily operations of the Patient Engagement Center, achieving departmental goals
• Collaborate with leadership to strategize and implement new service offerings
• Motivate and develop staff while cultivating a positive team environment

Required Qualifications

• Bachelor's Degree
• 8 years of experience managing daily operations of contact centers, preferably in healthcare
• 6 years of experience managing teams to deliver exceptional customer experiences
• 1 year of experience in new or start-up environments with evolving strategies
• Driving may be necessary; compliance with state laws for driving is required