Texas Licensed Pharmacy Technician

Job Summary

A company is looking for a Triage Technician who will manage incoming phone calls to de-escalate and troubleshoot issues for customers.

Key Responsibilities

• Build and maintain relationships with nurses, physicians, and caregivers
• Manage incoming phone calls and emails, de-escalating and troubleshooting issues
• Process prescription refills and submit electronic insurance claims

Required Qualifications

• Minimum one year experience in a retail or long-term care pharmacy; three years preferred
• Current Texas State Board of Pharmacy Technician License
• Experience with FrameworkLTC and DocuTrack software
• Proficient with Microsoft Office Suite or related software
• Ability to understand basic pharmacy language to interpret prescriptions