Texas Licensed Senior Customer Success Manager

Job is Expired
Location: Remote
Compensation: Base+commission
Reviewed: Thu, Mar 05, 2026

Job Summary

A company is looking for a Senior Customer Success Manager.

Key Responsibilities
  • Lead post-sale customer onboarding and activation processes
  • Monitor customer health metrics and address adoption gaps
  • Conduct Quarterly Business Reviews and develop engagement plans to mitigate churn risks
Required Qualifications
  • 7+ years in technical Customer Success or Account Management roles in SaaS or enterprise technology
  • Experience in security, AI, infrastructure, or data platforms
  • Background in supporting technical buyers such as IT and security professionals
  • Experience with camera systems, IoT, networking, or cloud platforms
  • Strong cross-functional coordination skills and executive communication experience

COMPLETE JOB DESCRIPTION

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