Texas Licensed Underwriting Representative

Job Summary

Providing exceptional service to policyholders and agents, the full-time Texas Licensed Underwriting Representative will manage high volumes of inbound calls, assist with underwriting inquiries, and maintain accurate records in a fully remote capacity.

Key responsibilities:

• Manage inbound calls from policyholders and agents, addressing inquiries related to underwriting processes and policies
• Educate customers and agent partners on policy details, coverage options, and premium calculations
• Collaborate with various departments to ensure seamless service delivery and compliance with underwriting guidelines

Required qualifications:

• High school diploma or equivalent; some college coursework preferred
• Minimum of 2 years of customer service experience, preferably in a call center within the insurance industry
• Bilingual in Spanish is highly desirable
• Familiarity with underwriting processes and regulations is a plus
• Florida 4-40/2-20 Property and Casualty General Lines License is a plus