Texas Multilingual Healthcare Representative

Job Summary

A company is looking for a Healthcare Services Multilingual Representative I - Remote.

Key Responsibilities

• Schedule, confirm, and handle appointment cancellations in a timely manner
• Provide comprehensive service to resolve caller requests and assist patients
• Maintain computer skills to effectively utilize applicable software

Required Qualifications

• High School diploma or GED from an accredited program
• 1+ years of experience in a high-volume contact center or customer service
• Fluent in English and Spanish, both spoken and written
• Excellent customer service and telephone etiquette skills
• Critical thinking skills