Texas Multilingual Healthcare Representative

Job Summary

A company is looking for a Healthcare Services Multilingual Representative I to provide support in a remote setting.

Key Responsibilities

• Schedule, confirm, and handle appointment cancellations efficiently
• Provide comprehensive service to resolve caller requests
• Utilize computer skills to effectively manage applicable software

Required Qualifications

• High School diploma or GED from an accredited program
• 1+ years of experience in a high-volume contact center or customer service
• Fluency in English, both spoken and written
• Proven excellent customer service and telephone etiquette skills
• Ability to demonstrate critical thinking skills