Texas Remote Customer Service Agent

Job Summary

Dedicated to managing a high volume of calls, the full-time Texas Remote Customer Service Agent will conduct telephone screenings on inbound and outbound calls while engaging positively with customers to meet their needs.

Key responsibilities

• Handle a large volume of inbound and outbound calls effectively
• Conduct telephone screenings to assess customer needs
• Engage in positive interactions to enhance customer satisfaction

Required qualifications

• Must be 18 years of age or older and eligible to work in the US
• Must have a reliable computer setup meeting specified technical requirements
• Availability to work Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm
• Must have a quiet home office space free of distractions
• Willingness to consent to a background check