Texas Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Handle inbound calls from customers seeking assistance with their wireless accounts
• Utilize product knowledge to troubleshoot and resolve customer concerns
• Process orders and update customer accounts and records efficiently

Required Qualifications, Training, and Education

• Minimum 1 year of customer service or sales experience, with at least 6 months in a virtual call center
• Must be available for 12 weeks of paid training with consistent 8-hour shifts
• Ability to work 8-hour shifts any day of the week, including weekends and holidays
• Must have a GED or High School Diploma and be at least 18 years old
• Must pass a background screening and be legally permitted to work in the United States