Third Party Liability Claims Representative

Job Summary

Working remotely in a full-time capacity, the Third Party Liability Claims Representative will manage a portfolio of accounts related to accidents, focusing on obtaining accident details and insurance information from patients and other sources while ensuring timely payment from insurance carriers.

Key responsibilities

• Maintain a queue of Third Party Liability accounts and work an average of 60 unique accounts per day
• Contact hospital patients to gather necessary accident details and insurance information, providing support throughout the process
• Submit hospital bills to insurance companies and maintain communication with insurance adjusters and personal injury attorneys during claims adjudication

Required qualifications

• Minimum one-year experience working with hospital revenue cycle processes preferred
• Knowledge of State and Federal regulations governing collection practices, including HIPAA and FDCPA
• Intermediate proficiency in Outlook, Word, and Excel
• Strong commitment to customer service with high levels of empathy and understanding
• Dependable individual with strong organizational skills and attention to detail