Tier 1 Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Jan 09, 2026

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Tier 1 Support Specialist to assist in the deployment of a customized application.

Key Responsibilities

Generate incident tickets in JIRA Service Desk
Provide application troubleshooting and assist customers with error reporting
Update the Knowledge Base and follow up on outstanding requests for timely resolution

Required Qualifications

Minimum High School Diploma or General Equivalency Diploma
US citizenship or permanent resident status
Ability to obtain a Public Trust Clearance
1-3 years of experience supporting a Tier 1 Help Desk for Application Support

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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