Tier 1 Technical Support

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Thu, Jun 06, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Tier 1 Technical Support professional.

Key Responsibilities:

Solve customers' web technology problems via phone, email/tickets, and chat
Install, configure, and troubleshoot content management systems like WordPress
Provide exceptional customer service and resolve issues related to various departments

Required Qualifications:

Prior experience as a technical support representative
Ability to troubleshoot website and email issues
Background in customer service and technology fields preferred
Experience and knowledge of web hosting is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

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