Tier 2 Helpdesk Technician

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 29, 2024
This job expires in: 8 days

Job Summary

A company is looking for a Helpdesk Technician Tier 2.

Key Responsibilities:
  • Receive and resolve Level II requests via phone, e-mail, and ticket system
  • Provide Tier II support for internal and customer systems
  • Monitor network appliances/infrastructure, servers, and software applications

Required Qualifications:
  • Public Trust eligible
  • 1-3+ years of experience as a Help Desk Technician
  • Extensive experience supporting Microsoft based platforms
  • Knowledge of VPN and LAN/WAN network troubleshooting
  • Understanding of internet security and data privacy principles

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH