Tier 2 Service Desk Engineer

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Thu, Jan 15, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Tier 2 Service Desk Engineer (Remote).

Key Responsibilities

Provide Tier 2 technical support and serve as an escalation point for Tier 1 Engineers
Monitor network management systems and respond to issues
Lead technical projects and provide support on assigned tasks

Required Qualifications

Minimum of 3+ years providing IT support for various technologies
Experience with cloud-based IT services/infrastructure platforms
Knowledge of networking equipment such as Cisco and SonicWALL preferred
Experience with directory server administration
Familiarity with fundamental networking principles

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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