Tier 2 SOC Analyst

Job Summary

Owning deeper investigations and response actions for escalated SIEM and EDR alerts, the full-time Tier 2 SOC Analyst will work remotely to support clients in the transportation/logistics sector, developing runbooks and ensuring compliance with strict response SLAs.

Key responsibilities

• Conduct deeper investigation of escalated SIEM and EDR alerts across client tenants
• Develop and refine runbooks and standard operating procedures
• Track vulnerability findings and ensure accurate ticket management with clear documentation

Required qualifications

• 3-5 years of SOC or security operations experience, including hands-on incident investigation and response
• Demonstrated experience with SIEM alerting and EDR alert triage and containment
• Solid networking and operating-system fundamentals across Windows, macOS, and Linux
• Ability to work overnight shifts reliably on a rotation that includes weekends & holidays
• United States citizenship or Permanent Residency is required