Tier 2 Technical Support Specialist

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Reviewed: Tue, Sep 19, 2023

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Tier 2 Technical Support Specialist.

Key Responsibilities:

Address unresolved issues from level 1 technical support through phone calls, escalated chat, and email requests
Install and troubleshoot basic hardware/software and networking components for customer operations
Provide guidance and training to clients on system and product usage

Qualifications:

2+ years of technical support experience
Technical training in computer support and computer networking preferred
High school diploma or G.E.D

COMPLETE JOB DESCRIPTION

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Job is Expired

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