Tier 2 Technician

Job Summary

A company is looking for a Tier 2 Technician (LAK).

Key Responsibilities

• Provide Tier-1 support for desktops, servers, applications, and endpoints
• Troubleshoot Windows Server environments, Exchange, Office 365 Admin, and Active Directory
• Deploy on-site within the local market when necessary

Required Qualifications

• 1-2 years of experience in an IT support or Helpdesk environment
• Working knowledge of AD forests, trees, domains, and replication
• Basic understanding of networks and subnetting
• Proficiency with Microsoft Office Suite, Windows Server 2012-2019, Exchange, O365, and antivirus solutions
• Must reside in or near Lakeland, FL and be willing to commute for occasional on-site visits