Tier I IT Support Specialist

Job is Expired

Location: Remote

Compensation: Hourly

Reviewed: Thu, Mar 19, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Tier I IT Support Specialist.

Key Responsibilities

Provide frontline technical support for end-users via various communication channels
Troubleshoot and resolve basic hardware, software, and account access issues
Create and maintain internal Knowledge Base articles for documentation purposes

Required Qualifications

Foundational knowledge of computer hardware, operating systems, and productivity applications
Basic troubleshooting skills for desktops, laptops, and peripherals
Familiarity with ticketing systems and IT support tools
A degree in Information Technology, Computer Science, or related field, or equivalent experience preferred
2+ years of technical support or helpdesk experience preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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