Tier One Technician Voice NOC

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Sun, Feb 04, 2024
This job expires in: 12 days

Job Summary

A company is looking for a Tier One Technician (Voice NOC) at an entry-level position.

Key Responsibilities:
  • Monitor network devices, interfaces, and trouble tickets
  • Troubleshoot issues with Velocity services and update call paths
  • Contact carriers and vendors to open new trouble tickets and schedule dispatches

Required Qualifications:
  • Working knowledge of basic networking technologies and tools
  • Ability to multitask and work quickly yet accurately
  • Proficiency with POTS, TDM, and/or VoIP technologies
  • High school diploma or college degree in a technical discipline or relevant work experience
  • Relevant certifications in networking or telephony

COMPLETE JOB DESCRIPTION

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