TMS Implementation Specialist

Job Summary

A company is looking for a TMS Implementation Specialist.

Key Responsibilities

• Configure platform settings and workflows to meet customer operational needs
• Provide technical guidance and troubleshoot issues during the onboarding process
• Deliver training and develop documentation to ensure customer readiness and adoption

Required Qualifications

• Experience in logistics software implementation or brokerage processes
• Technical understanding of integration options (API, EDI, TMS connectivity)
• Ability to manage multiple concurrent onboarding projects
• Proficiency in developing implementation documentation and best practices
• Willingness to learn about logistics workflows and SaaS best practices