Toll Payer Advocate Support

Job Summary

A company is looking for a Toll Payer Advocate MTA I.

Key Responsibilities:

• Coordinate directly with the MTA and customers on inquiries and investigations
• Respond promptly and courteously to customer inquiries via email and phone
• Provide accurate information about products/services, pricing, and policies

Required Qualifications:

• 18 months or more of customer service and call center experience
• Knowledge of computer and internet applications
• Time management skills
• Bilingual proficiency in Spanish is advantageous
• A positive attitude and a passion for helping others