Training and Support Lead

Location: Remote

Compensation: Salary

Reviewed: Wed, May 06, 2026

This job expires in: 24 days

Job Category: Information Technology

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Training and Support Lead - Remote.

Key Responsibilities

Develop training programs and materials for effective use of the AEM platform by WMATA staff
Manage post-implementation support to assist users as needed
Provide ongoing updates and improvements to training materials based on user feedback

Required Qualifications

5+ years of experience in training and support for enterprise-level software implementations
Experience with AEM or similar platforms is a plus

COMPLETE JOB DESCRIPTION

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