Training Specialist

Job Summary

A company is looking for a Training Specialist - Central Authorization to develop and implement training programs for employees.

Key Responsibilities

• Identify training needs and develop a curriculum for new and existing employees
• Utilize Subject Matter Experts to create and maintain instructional materials related to Customer Service/Insurance Recovery
• Facilitate training sessions and evaluate the effectiveness of training programs

Required Qualifications

• High School Diploma required; Bachelor's Degree in Education, Business Administration, or related field preferred
• Five years of experience in the training field
• One year of curriculum development experience
• Two years of experience in a customer service environment with leadership responsibilities
• Excellent documentation skills and self-directed motivation