Transcription Marketplace Coordinator

Job Summary

Owning the operational layer of the transcription marketplace, the full-time remote Transcription Marketplace Coordinator will manage independent contractor onboarding, maintain communication with transcribers, and conduct quality assurance reviews on transcription deliverables.

Key responsibilities

• Serve as the primary point of contact for transcribers, managing questions and routine communications via Email and Slack
• Coordinate onboarding for new transcription Independent Contractors, including paperwork and training access
• Conduct QA reviews on transcription deliverables and ensure follow-through on feedback and open items

Required qualifications

• 1-2 years of experience in a fast-growing startup or consulting firm
• Strong written communication skills with minimal need for editing
• Detail-oriented with the ability to catch errors in QA work
• Organized self-starter capable of managing multiple tasks independently
• Familiarity with transcription, legal services, or independent contractor management is a plus