Transcription Supervisor

Job Summary

A company is looking for a Supervisor, External Transcription Resources.

Key Responsibilities

• Train, mentor, and support the development of Digital Transcription Coordinators (DTCs)
• Monitor adherence to company policies, procedures, and transcription processes
• Oversee daily allocation of transcription jobs to external service providers

Required Qualifications, Training, and Education

• High school diploma or equivalent required; some college or degree preferred
• Experience in the legal services industry preferred
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn internal systems
• Ability to multitask and prioritize effectively in a fast-paced environment
• Detail-oriented and proactive with strong team collaboration skills