Transformation Program Manager

Job Summary

A company is looking for a Transformation Program Manager to lead high-impact initiatives that enhance operations and improve customer and employee experiences.

Key Responsibilities

• Lead transformation initiatives from discovery through execution, aligning cross-functional teams and delivering measurable outcomes
• Facilitate workshops to analyze current processes, define future operating models, and establish governance frameworks
• Develop and manage integrated program plans, ensuring compliance with internal governance processes and delivering executive-level reporting

Required Qualifications

• 4-6 years of experience leading complex programs or projects in enterprise environments
• Strong understanding of the intersection of business processes, governance, and technology
• Experience facilitating workshops and mapping workflows using tools like Lucidchart, Miro, or Visio
• Proficiency with Jira, Confluence, PowerPoint, and other program tracking tools
• Familiarity with change management principles and supporting adoption