Transition of Care Coordinator

Job Summary

A company is looking for a Transition of Care Support Coordinator.

Key Responsibilities

• Receives and responds to Transition of Care referrals and manages work queues
• Completes stratification tools and conducts outbound calls to members and providers
• Maintains customer service standards and assists with workflow process improvements

Required Qualifications

• 3+ years of related experience in a relevant field
• High school diploma or equivalent and legal authorization to work in the U.S
• Proficient in MS Office Suite, including Access
• Experience in customer service or call center environments preferred
• Knowledge of Medicare and Medicaid is a plus