Travel Advisor

Job Summary

Providing comprehensive travel services for business travelers, the full-time remote Travel Advisor will arrange domestic and international transportation, accommodations, and other travel-related services while ensuring high customer satisfaction and maintaining strong relationships with clients and vendors.

Key responsibilities

• Communicate with customers to determine travel needs and arrange all related services, including bookings for air, rail, and hotel accommodations
• Utilize GDS and other booking tools to compute costs and manage reservations, ensuring quality control before finalizing bookings
• Assist customers with travel changes and special requests, maintaining productivity goals and providing exemplary customer service

Required qualifications

• High School Diploma or equivalent
• Minimum of 2 years of experience as a travel counselor booking corporate/business travel
• Proficiency in GDS and Microsoft Office Suite
• Strong interpersonal skills and ability to work both independently and as part of a team
• Ability to read and interpret travel documentation and maintain confidentiality