Travel Advisor III

Job Summary

Passionate about the travel industry, the full-time remote Travel Advisor III will manage customer inquiries and resolve complex travel-related issues while delivering exceptional service and collaborating with internal teams and external providers.

Key responsibilities:

• Respond to customer inquiries regarding travel arrangements and implement effective solutions
• Collaborate with internal teams to troubleshoot issues and ensure timely resolutions
• Negotiate with vendors to resolve customer issues related to loyalty points, program exceptions, and fee waivers

Required qualifications:

• High school diploma or equivalent
• Two or more years of experience in the travel industry with proficiency in Global Distribution Systems (GDS)
• Strong working knowledge of Microsoft Office programs, including Excel, Word, and Outlook
• Excellent time management and multitasking skills in an online environment
• Ability to work independently while also being a collaborative team member