Travel Consultant

Job Summary

A company is looking for a Call Center Representative for the 1st shift.

Key Responsibilities

• Handle inbound client calls, emails, and chats after completing comprehensive training
• Create tailored travel solutions based on client goals and provide guidance on itinerary options
• Deliver exceptional service to enhance client satisfaction and collaborate with internal teams for accurate travel arrangements

Required Qualifications

• Strong customer service mindset with a motivation to help others
• High school diploma or equivalent
• Tech-savvy and comfortable using digital communication tools
• Detail-oriented and organized, thriving in a structured environment
• Previous client service or call center experience is a plus, but not required