Travel Consultant

Job Summary

A company is looking for a Call Center Representative - 2nd Shift.

Key Responsibilities

• Handle inbound client calls, emails, and chats, providing tailored travel solutions
• Guide clients through itinerary options and modifications while ensuring exceptional service
• Collaborate with internal teams to facilitate smooth travel arrangements and improve client experiences

Required Qualifications

• Strong customer service mindset and motivation to help others
• High school diploma or equivalent
• Tech-savvy and comfortable using digital communication tools
• Detail-oriented and organized, thriving in a structured environment
• Previous client service or call center experience is a plus, but not required