Travel Consultant

Job Summary

A company is looking for a 2nd shift Customer Center Representative.

Key Responsibilities

• Handle inbound calls and emails support in a high-volume call center environment
• Provide travel planning assistance, including flights, hotels, and itineraries
• Deliver excellent customer service by identifying client needs and offering tailored solutions

Required Qualifications

• Experience in customer service, call center, hospitality, or client support preferred
• High school diploma or equivalent
• Basic computer proficiency (CRM systems, booking tools, Microsoft Office, etc.)
• Ability to multitask and navigate multiple systems simultaneously
• Comfortable working in a fast-paced, performance-driven environment