Travel Consultant
Job Summary
Passionate about travel and customer service, the full-time Travel Consultant will manage inbound client communications, providing personalized travel solutions and support while working remotely after an initial training period.
Key responsibilities
- Manage and respond to inbound client calls, emails, and chats to assist with travel planning
- Build strong client relationships by understanding their needs and providing tailored travel recommendations
- Coordinate with internal teams to ensure seamless travel arrangements and enhance client satisfaction
Required qualifications
- High school diploma or equivalent
- Genuine passion for customer service and helping others
- Comfortable using technology and digital communication platforms
- Highly organized and detail-focused, thriving in a fast-paced environment
- Previous customer service or contact center experience is a plus, but not required
Complete Job Description
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