Travel Consultant
Job Summary
To support clients in their travel planning, the full-time Travel Consultant will handle inbound calls, emails, and chats, providing personalized service and solutions while working remotely after an initial training period that includes both virtual and in-person components.
Key responsibilities
- Complete comprehensive training and confidently manage client communications regarding travel arrangements
- Listen actively to clients to understand their travel goals and create tailored solutions
- Deliver exceptional service to enhance client satisfaction and collaborate with internal teams for accurate travel planning
Required qualifications
- Strong customer service mindset with a motivation to help others
- Excellent communication skills and ability to build trust quickly
- Tech-savvy and comfortable with digital communication tools
- Detail-oriented and organized, thriving in a structured environment
- High school diploma or equivalent
Complete Job Description
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