Travel Industry Member Support
Job Summary
To support a leading organization in the B2B travel booking industry, the full-time temporary Remote Member Support Representative will provide exceptional customer service to commercial clients, assisting with travel inquiries and resolving issues efficiently while working remotely.
Key responsibilities
- Deliver outstanding customer service through various communication channels for the Travel & Tourism industry
- Assist clients with travel inquiries, troubleshooting, and efficiently resolving issues
- Maintain detailed and accurate records of customer interactions and collaborate with team members to improve service quality
Required qualifications
- 3+ years of CSR Call Center in/outbound experience
- 2-3 years of experience in Travel & Tourism preferred
- Prior CSR B2B experience preferred
- Prior remote experience preferred
- Proficient computer and communication skills
Complete Job Description
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