Travel Operations Coordinator

Job Summary

Serving as a critical liaison in a fully remote environment, the full-time Travel and Support Operations Coordinator will manage technical assistance, scheduling support, and quality assurance while ensuring efficient communication between field representatives and leadership.

Key responsibilities

• Provide technical support and operational guidance to Field Service Representatives
• Assist in scheduling visits and managing coverage to ensure timely job completion
• Conduct quality assurance checks and monitor field performance indicators

Required qualifications

• Proficiency in Microsoft Office Suite and experience with Salesforce or Workday preferred
• Experience in call center, customer service, scheduling, or field support roles
• Strong organizational skills with the ability to manage multiple priorities
• Reliable high-speed internet connection and a professional remote work environment
• Exceptional communication and relationship-building abilities