Travel Reimbursement Specialist

Job Summary

A company is looking for a Travel Reimbursement Specialist.

Key Responsibilities

• Review, QC, and approve reimbursements submitted by patients/caregivers within a 72-96 hour window
• Onboard new patients/caregivers into internal platforms and issue RealTime cards as needed
• Monitor and process US and outside of US reimbursement requests while ensuring compliance with guidelines

Required Qualifications

• 2-4 years of experience in a customer-service based role
• Knowledge of clinical trials and the clinical trial process is preferred
• Strong customer service skills
• Ability to multi-task and manage time effectively
• Ability to handle multi-faceted projects