Travel Technology Specialist

Job Summary

Supporting product implementations and client training, the full-time remote Travel Technology Specialist will apply GDS expertise to enhance an online services platform while managing internal and external projects and providing technical support.

Key responsibilities

• Manage Central Services Special Projects from inception to completion, ensuring effective implementation and client education
• Provide 2nd level support for product issues, including troubleshooting GDS-related problems and assisting with Service Desk Tickets
• Utilize technology tools to analyze project success, track benchmarks, and suggest process improvements

Required qualifications

• Minimum of 5 GCSEs (L4+)
• Atriis configuration experience
• 5+ years of travel operations experience
• Proven ability to meet deadlines and set goals
• Strong project management skills and proficiency in Microsoft Office Suite