Trilingual Customer Support Agent

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Jun 03, 2025

Job Summary

A company is looking for a Trilingual Customer Support Agent - Remote (ENG + SPA + RUS).

Key Responsibilities
  • Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking customers
  • Identify areas for product/service improvements and implement solutions to enhance customer satisfaction
  • Contribute to user growth and retention efforts within the customer support team
Required Qualifications
  • Fluency in English, Spanish, and Russian with at least 1 year of experience in customer support or sales
  • Tech-savvy with familiarity in basic smartphone/tablet configurations
  • Reliable access to high-speed internet and own laptop or desktop computer with a headset
  • Familiarity with Helpdesk/CRM software such as Zendesk is a plus
  • Knowledge of the trucking/logistics industry is a plus

COMPLETE JOB DESCRIPTION

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