Trust and Safety Specialist

Job Summary

A company is looking for a Trust and Safety Specialist I.

Key Responsibilities

• Monitor and investigate flagged users, listings, and transactions for potential abuse, fraud, or policy violations
• Review and action user reports related to prohibited items, harassment, impersonation, or policy breaches
• Moderate platform content for compliance with marketplace policies and brand-specific guidelines

Required Qualifications

• 2+ years experience in Trust & Safety, Content Moderation, or Marketplace Operations
• Experience using Trust tooling or platforms (e.g. Zendesk, Riskified, Stripe)
• Ability to balance enforcement with empathy and overall business risk in user-facing decisions
• Comfortable handling ambiguous, fast-changing environments