Trust and Safety Specialist

Job Summary

Working remotely, the full-time Trust and Safety Specialist will identify and resolve risk-related issues on the platform, leveraging data to enhance safety and compliance while managing critical situations with urgency.

Key responsibilities

• Identify, investigate, and resolve risk-related issues on the platform
• Leverage data to identify patterns and trends in escalated incidents
• Adjudicate user background screenings and partner with law enforcement as needed

Required qualifications

• At least 2+ years of experience in a trust & safety or risk-related role
• Proficiency in Salesforce or other CRM systems
• Demonstrated ability to execute consistently with high attention to detail
• Strong investigative and analytical skills
• Ability to thrive in a fast-paced and agile environment