Trust & Safety Manager

Job Summary

A company is looking for a Trust & Safety Manager to lead initiatives ensuring a secure user experience and maintaining high customer service standards.

Key Responsibilities

• Develop and execute a comprehensive trust and safety strategy in collaboration with leadership
• Identify risks and vulnerabilities, implementing cross-functional improvements for risk mitigation
• Maintain community standards and platform policies while measuring the effectiveness of Trust & Safety initiatives

Required Qualifications

• 6+ years of experience in trust and safety or risk management, with 3+ years in a leadership role
• In-depth knowledge of trust and safety best practices and regulatory requirements for online platforms
• Ability to collaborate effectively with cross-functional teams
• Strong analytical skills to inform decisions and drive improvements
• Experience in crisis management with a strategic mindset